Website Terms & Conditions

Website Terms & Conditions

Website Terms & Conditions

Last updated: 24 July 2026

Welcome to French Care London. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website.

1. About Us

French Care London is a nurse-led medical aesthetics clinic providing consultations and evidence-based aesthetic and skin health treatments. Website: www.frenchcarelondon.com Email: contact@frenchcarelondon.com Registered Nurse Prescriber: Elise Bernard

2. Use of this Website

This website is intended to provide general information about French Care London, our philosophy and the services we offer. You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the experience of other users. You must not: • attempt to gain unauthorised access to the website or its systems; • introduce viruses or malicious software; • misuse or copy website content without permission; • use the website for fraudulent or unlawful purposes.

3. Medical Information

The information provided on this website is intended for general educational purposes only. It should not be interpreted as: • medical advice; • a diagnosis; • an individual treatment recommendation; or • a substitute for consultation with a qualified healthcare professional. Every patient is different. Treatment recommendations can only be made following an individual medical consultation.

4. No Guarantee of Suitability

Information about treatments does not mean that a treatment is suitable for every individual. Suitability is assessed during consultation and depends on: • medical history; • current health; • anatomy; • lifestyle factors; • individual goals; and • clinical judgement. French Care London reserves the right to decline treatment where it is not considered safe or appropriate.

5. Results

Individual results vary. While every effort is made to achieve safe and natural-looking outcomes, no treatment can guarantee a particular aesthetic result. Treatment longevity and response differ between individuals. Photographs shown on this website are intended as examples only and should not be interpreted as guarantees of future results.

6. Booking Appointments

Appointments may be booked through our online booking platform or directly with the clinic. Submitting a booking request does not automatically guarantee treatment. Certain treatments require: • medical consultation; • completion of medical questionnaires; • informed consent; • cooling-off periods where required; and • confirmation of suitability.

7. Prices

Prices displayed on this website are intended as a guide. French Care London reserves the right to amend prices at any time without prior notice. The price confirmed at the time of booking will apply.

8. Cancellation and Clinic Policies

Appointments are subject to the clinic’s booking and cancellation policies. Please refer to your booking confirmation or appointment information for the most up-to-date cancellation terms. Failure to attend appointments or late cancellations may result in charges in accordance with the clinic’s booking policy.

9. Blood Testing and Wellness Services

Blood testing and wellness services are intended to support health assessment and monitoring. These services do not replace ongoing care provided by your GP or specialist. Where clinically appropriate, you may be advised to seek further medical assessment.

10. Intellectual Property

Unless otherwise stated, all content on this website is owned by French Care London. This includes: • text; • photographs; • branding; • logos; • graphics; • educational content; • treatment descriptions. No material may be copied, reproduced, distributed or modified without prior written permission.

11. Website Availability

While we make every effort to ensure the website remains available and accurate, we cannot guarantee uninterrupted access. We reserve the right to: • update content; • amend services; • modify prices; • suspend the website temporarily for maintenance.

12. External Links

This website may include links to third-party websites. French Care London is not responsible for the content, security or privacy practices of external websites. Accessing third-party websites is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, French Care London accepts no liability for any loss or damage arising from: • reliance on information published on this website; • temporary website unavailability; • technical issues outside our control; • third-party websites linked from this website. Nothing within these Terms excludes liability where such exclusion is not permitted by law.

14. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

15. Changes to These Terms

French Care London may update these Terms & Conditions at any time. The latest version will always be published on this website. Continued use of the website constitutes acceptance of any updated terms.

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

If you have any questions regarding these Terms & Conditions, please contact: French Care London Email: Contact@frenchcarelondon.com Website: www.frenchcarelondon.com